Terms & Conditions

Effective Date: [May 11, 2026]

Welcome to Home Helpers Home Care. By opting in to receive SMS communications from us, you agree to the following Terms & Conditions.

1. SMS Program Description

By providing your phone number and opting in, you consent to receive SMS text messages from Home Helpers Home Care. These messages may include:

  • Appointment reminders

  • Care coordination updates

  • Service notifications

  • Customer support messages

  • Promotional offers and marketing communications

Message frequency may vary depending on your interaction with our services.

2. Consent to Receive Messages

By submitting your phone number through our website forms, contact forms, scheduling forms, chat widgets, or other opt-in methods, you expressly consent to receive text messages from Home Helpers Home Care at the phone number provided.

3. Marketing & Non-Marketing Communications

Users may separately opt in to receive:

  • Marketing/promotional text messages

  • Non-marketing/service-related text messages

You may choose to opt into one, both, or neither category of messaging.

4. Opt-Out Instructions

You can cancel the SMS service at any time.

  • Reply STOP to any message to unsubscribe

  • After sending STOP, you will receive a confirmation message and will no longer receive SMS communications from us

  • To rejoin, sign up again through the original opt-in method

Additional supported opt-out keywords may include:

  • STOPALL

  • UNSUBSCRIBE

  • CANCEL

  • END

  • QUIT

    5. Help & Support

    If you experience issues with the messaging program, reply HELP for assistance or contact us directly:

    6. Message & Data Rates

    Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies depending on your interaction with our services.

    For questions regarding your text or data plan, please contact your wireless provider.

    7. Carrier Liability Disclaimer

    Carriers are not liable for delayed or undelivered messages.

    8. Privacy Policy

    Your privacy is important to us. Please review our Privacy Policy here:

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    9. Data Collection & Usage

    We may collect:

    • Name

    • Phone number

    • Email address

    • Service inquiry details

    • Communication preferences

    This information is used solely for customer communication, scheduling, support, and service-related purposes.

    10. Age Restriction

    You must be at least 18 years old to use our SMS messaging services. By opting in, you confirm that you are 18 years of age or older.

    11. Compliance with Laws

    Our messaging practices comply with applicable industry standards and regulations, including TCPA and CTIA guidelines for A2P 10DLC messaging.

    12. Changes to Terms

    We reserve the right to modify or update these Terms & Conditions at any time. Updates will be posted on this page with the revised effective date.

    13. Contact Information

    If you have questions regarding these Terms & Conditions, please contact us: